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Fireplace Gas Logs

Fireplace Gas Logs

Fireplace Gas Logs - Vented and Ventless

Gas logs come in 3 basic types: Vented Gas Logs and Ventless or Vent-Free Gas Logs, and gas logs for Outdoor Fireplaces and Fire Pits. If you are unsure which to choose, read Vented -vs- Ventless to learn the differences. Once you have chosen the type you want, you'll be able to choose between standard or see through, natural gas or liquid propane and various Burner and Control Options. If you have questions, learn About Gas Logs or talk to a gas log expert at: 1-800-201-1193.

Who makes the best gas logs? The best gas logs on the market are the Real Fyre Gas Logs made by R. H. Peterson. Peterson has been manufacturing gas logs in the USA since 1949. Their Real Fyre logs are by far the most realistic and durable gas logs on the market and are available in sizes ranging from 12" to 60" with so many burner and control options that it is virtually impossible to offer them all online. Although our website has the most thorough display of Peterson gas logs on the Internet, there are still some options that have not yet made it into our online catalog. Fortunately, we are located literally minutes away from the Peterson factory and warehouse, so we have quick access to virtually everything that Peterson makes. If you cannot find what you want quickly on our website, just give us a call and we will get it for you at the lowest price possible. Special orders for gas logs from Peterson that you place with us will cost you less money and take about half the time as other online dealers because the factory is just down the street.

Choose Your Gas Log Type:

Vented Gas Logs

Peterson Real Fyre Vented Gas Logs are the most popular choice because they are so realistic. They burn like a real wood fire with yellow flames that lap up around the logs and a bed of embers that glows and flickers. Although vented gas logs do provide warmth, they do not produce as much heat as Ventless gas logs. Peterson vented gas logs come in models for single sided and see through fireplaces and Natural Gas or Liquid Propane. Control options include: Match-Light burners (NG only), Manual Safety Pilots, Wall Controls, Basic On/Off Remote Controls, Variable Flame Remotes, Electronic Ignition and Remote Thermostats.

Shop By Size:

View All: Standard Vented Gas Logs

View All: See-Thru Vented Gas Logs

Call: 1-800-201-1193 For Live Expert Help!

Vent-Free Gas Logs

Peterson Real Fyre Ventless Gas Logscc竞速飞车怎么老是闪退 are for those who are more concerned about heat than realism. Because Vent-Free logs are burned with the damper closed (or in a ventless firebox), all of the heat comes into the room instead of going up the flue. The flames are less yellow, shorter and more "nervous" looking, so ventless logs are less realistic in appearance. Peterson Ventless gas logs come in models for standard and see-thru fireplaces in Natural Gas or Liquid Propane. Control options include: Manual Safety Pilots, Basic On/Off Remote Controls, Variable Flame Remotes, Electronic Ignition and Remote Thermostats.

Shop By Size:

View All: Standard Ventless Gas Logs

View All: See-Thru Ventless Gas Logs

Call: 1-800-201-1193 For Live Expert Help!

Outdoor Gas Logs

Outdoor Gas Logs

 

Peterson Real Fyre Outdoor Gas Logscc竞速飞车怎么老是闪退 are designed for use in outdoor fireplaces and fire pits where the logs will be exposed directly to moisture and rain. These special log sets are made from weather resistant materials and include the durable Stainless Steel Burner system made exclusively by R. H. Peterson for use outdoors. They are available in standard and see thru sets for Natural Gas or Liquid Propane. Natural Gas models have your choice of match-light or manual safety pilot. LP log sets are not allowed to use a match-light system so they come only with a manual safety pilot.

Shop By Size:

View All: Standard Outdoor Gas Logs

View All: See-Thru Outdoor Gas Logs

View All: Outdoor Fire Pits

Call: 1-800-201-1193 For Live Expert Help!

Glass Fires & Contemporary Gas Burning Alternatives

Other Gas Burning Alternatives

How to Measure for Gas Logs

Buying The Correct Size is Critically Important

cc竞速飞车怎么老是闪退Every type gas log burner system must remain a certain distance from the side walls of the fireplace in order to stay cool, which is referred to as "Clearance". The amount of clearance varies depending on the type of gas log burner and controls you select. When the clearance is not met, the gas valve can overheat and melt, which will cause your log set to stop working...and can also create an unsafe condition. Although you might think that the biggest logs that will fit into your fireplace will look the best, you must also consider how much space must be left on each side of the burner system in order for it to be safe. Over-sizing of gas logs is the #1 cause of failure with gas logs. Follow these instructions carefully to avoid making a costly mistake!

Measure the: Front Width x Back Width x Depth

Fig.1 Masonry Fireplace

This example shows a masonry fireplace with a marble front that is flush with the firebrick on the inside, so the Front Width measurement is the same as the actual fireplace opening.

Fig.2 Metal Prefabricated Fireplace

Here's a prefabricated fireplace where the width between the fireplace walls is less than the fireplace opening, so the Front Width measurement is smaller than the fireplace opening.



FRONT WIDTH: The front width is the actual "usable" space between the side walls inside your fireplace at the front, not necessarily the width of the opening. If the fascia around your fireplace opening is even with the side walls of the fireplace on the inside, then the Front Width measurement is the same as the fireplace opening (see Fig.1). If you have a prefabricated metal fireplace (zero clearance fireplace) where the opening is actually wider than the width between the side walls inside, do not base the front width on the size of the opening, measure the functional width between the side walls of the fireplace (see Fig.2).

BACK WIDTH: The Back Width is pretty self explanatory and is the measurement of the narrowest width in the back of the fireplace (see Fig.1 and Fig.2 ).

DEPTH:cc竞速飞车怎么老是闪退 The Depth is simply the measurement from the front to back of your fireplace on the inside. The Front is at the point from which you took the Front Width measurement (see Fig.1 and Fig.2 ).

Height: The height of your fireplace opening needs to be at least 18" for most gas logs. This may vary somewhat between models, but if your opening is at least 18" tall, you will not normally need to be concerned about the height of your fireplace opening..

About the Center Width: The Center Width is the inside width measurement taken 7" back from the point from which you measured the Front Width. This is approximately where the burner and pilot will be positioned when your logs are installed, which is the point where the clearances are critical. So when you see reference to the required "Center Width" for our gas logs, you will know what this is referring to. Our Gas Log Experts will use all of these measurements to determine which size gas logs will best fit your fireplace.

Fig.3 *clearance for safety pilot

Fig. #3 above shows how the clearance from each type of gas log burner or control is required from the side walls of the fireplace. The critical measurement is the center width of the fireplace where the burner is placed. Our calculator automatically calculates this distance and takes into account the required clearance for every gas log burner system that we offer. When you use our calculator, only logs that will fit your fireplace will show up in our search results.

Read more about Clearances Here!

What are the different control options for Gas Logs?

Important Note: Liquid Propane always requires a safety pilot, whereas Natural Gas does not.

Match Light (no pilot): Match light systems do not have any type of safety pilot. You start the fire by lighting a long lighter or match and holding it inside the fireplace just above the burner while you turn on the gas. The gas valve should be located either in the wall or floor. If your gas valve is inside the fireplace, be sure that it is legally installed. Most cities require that you at least have a cut off valve outside the fireplace that is in reach. Match light burners are substantially less expensive than other options, but are not legal in many cities.

Manual Pilot: Manually controlled gas logs have a safety pilot that stays lit all of the time (it can be turned off during the off-season). The safety pilot attached to the burner will have a knob that you turn to light the fire manually. This knob works as long as the safety pilot is lit. You cannot use a remote control with a manual safety pilot. Manual safety pilots are less expensive than remote control pilots because they use a less sophisticated system. This is also the least expensive way to operate gas logs with Liquid Propane.

Basic On/Off Remote*: A remote capable safety pilot has the capability of being controlled by a hand held remote control transmitter or by a wall switch. Both the transmitter and receiver are battery operated, so they do not have to be hard wired. The wall switch option (sold separately) includes a small millivolt wire that goes from the wall switch to the pilot valve, but is not hard wired to your electricity.

Variable Flame Remote*: Variable Flame remote safety pilots are also completely battery operated systems and are a step up from a standard On/Off remote because they give you the ability to control the flame height directly from the remote control. Variable Flame remotes are slightly more costly due to the motorized control valve attached to the pilot assembly.

Electronic Ignition Remote*:cc竞速飞车怎么老是闪退 Electronic ignition systems are the latest technology. The are battery operated systems that have a remote control transmitter and receiver that turns the gas on and off electronically so there is no safety pilot burning when the logs are off. Therefore, there is no wasted gas or noise from a gas pilot during non-operation. This is the most expensive type of system, but the most desired.

*All remote control safety pilots also have the ability to be operated manually from a switch that is on burner safety pilot, so if you cannot find your remote, you can still use the logs.

Why Buy Your Gas Logs at Hansen Wholesale...

Hansen Wholesale was the very first company to bring fireplace gas logs to the Internet. I started this portion of our website over 11 years ago and since then, we have been the definitive source for R. H. Peterson gas logs. As chief editor at gyptms.cn, I bring a unique perspective and validity to the information you will find here. This is because I personally have been in the Gas Log business for over 20 years. I have installed thousands of gas logs, and trained many others to do the same. So, unlike other sites, this site is completely managed and edited by someone who truly knows about gas logs...not by a web developer who simply copies information from brochures. Our experience fulfilling the needs of people searching online for gas logs is unsurpassed. Our knowledge is vast, and we truly do employ a staff of gas log experts. So no matter how unusual (or usual) your situation might be, we are quite capable of handling your needs.

You need to Talk to a Gas Log Professionalcc竞速飞车怎么老是闪退 before you purchase gas logs from any dealer!

This is not just a suggestion...for us it is mandatory. We have over 14,000 gas log and burner combinations on our site...so we expect that you are going to need help. We have learned over the years that it is nearly impossible for the average consumer to determine the log and burner combination that is safe and proper for their fireplace...regardless of how much information I publish on this site. Therefore, in order to minimize your risk (and ours), we do not use a shopping cart. Instead, we employ a staff of gas log experts who will answer all of your questions and make sure that the gas logs you purchase will not only fit your fireplace and look great, but they will be safe for your particular application. Doing business in this manner allows us to offer you every option that is available from our vendors. You might find our site overwhelming, but rest assured, our experts know exactly what all of these options are and can help you filter through them in a matter of minutes. And if you are able to stump your expert...they simply walk into my office and ask me for a definitive answer.

Don't know a thing about gas logs? Not ready to buy? Just looking?

You can get started with your research by visiting our Gas Log FAQs pagecc竞速飞车怎么老是闪退, which has pretty much everything you need to know about gas logs before you purchase. Regardless of whether you purchase your logs from us, it will be worth your while to educate yourself so that you will know what to look for as you shop around. And don't hesitate to call and pick our brains either...we love talking about gas logs and are always here to answer your questions.

Featured Burner System

G52 Compatible Log Sets

Gas Log Photo Gallery

See pictures of gas logs in our customers homes. This is a great resource for those who want to see how things look in real life before they purchase. If you find this resource helpful, please send us some pictures of your fireplace once you get your gas logs installed so others can benefit as well.

Thanks for choosing Hansen Wholesale!


Gas Logs Questions and Answers

cc竞速飞车怎么老是闪退We will respond to email inquiries within 24 to 48 hours. Our Experts can provide quicker and better service over the phone if you choose to include your phone number (not required)

Contact Information

Question: Question - Are there burners or logs that are better for use with propane to achieve the best flame presentation? Currently my propane flame in my FP is not as robust as I would like. Just curious if there are options that are better for propane specifically.
Answer: Whether you are burning natural gas or liquid propane, each type of burner is configured for optimal performance for the gas you are using. So you would need to make sure you order a burner system for Propane gas, otherwise it will not perform properly. With that said, if you want the most robust flame, we would recommend either the G4 or G45 burners since they operate at the highest BTU (the most flame). However, neither of these may not be the best choice for your particular fireplace depending on the type of fireplace you have and the dimensions. Please send us some pictures of your current setup so we can see what you have and make further recommendations. Email pictures to: gregt@gyptms.cn.
Question: On a RH Peterson burner, what is the difference, or pros and cons from a G45A Burner and a G45 Triple T Burner? Is it just the certification or is there a performance difference as well?
Answer: The G45A has a manual safety pilot that is factory installed and tested to meet ANSI approval. The G45 is a match-light burner with no safety pilot. If you purchase a G45 and add a safety pilot it will not be installed and tested at the factory. Otherwise, both burners are identical and both are Triple T. Many cities and states require ANSI approval, so if in doubt, it is best to purchase an ANSI approved burner.
Question: Does my vent free gas log set-fireplace need to be caliberated? Do the fake logs need to be replaced periodically for reasons other than aesthetic?
Answer: Gas log manufacturers recommend that you have your ventless gas logs serviced annually by a qualified technician who can make sure the pilot and main gas valve are properly calibrated, clean the burner system and make any other adjustments or repairs necessary to keep you ventless logs in a safe operating condition.

You can use this link on our site to locate a qualified technician in your area: Who Installs and Services Gas Logs?.
Question: Why do gas logs smoke up a room?
Answer: Gas logs should NOT smoke up a room, so if that is what is happening with your gas log set, then something is definitely wrong. If you are burning the logs with your damper closed, that would explain it. But I assume that you are not doing that. It is possible that something is blocking your chimney, so you may need to have a chimney sweep come take a look. Some fireplaces are poorly designed and simply do not create enough draft, so both gas logs and real wood will smoke up the house. If your house is tightly sealed, your fireplace may not be able to create a draft, in which case you will need to open a window. It could be the gas log set you own is poorly made or installed incorrectly.

If you email me some pictures of your fireplace and gas logs, I may be able to give you more direct input. Email your pictures to: gregt@gyptms.cn
Question: We want to be able to leave ventless gas logs on low setting all night to supplement our heat pump when it is going to be very cold (in teens to single digits) overnight, are these made to withstand this type of use?
Answer: Ventless gas logs are not supposed to be burned for more than 6 continuous hours per day or more than a total of 40 hours per week. The owners manual on every ventless gas log will state this quite clearly. This is a national building code standard for your safety. The reason is that they produce a lot of water vapor, which can certainly lead to the production of mold and mildew if they are over-used. They also deplete the oxygen in the air and replace it with carbon dioxide, which is not healthy. They should NEVER be operated when you are sleeping or not in the room for extended periods of time.
Question: How long can I expect my vented logs to burn ( charred majestic oak-36") on 25 gall of propane?
Answer: A standard G4 or G45 burner uses 120000 BTU/hour on the highest setting which will use the following:

5.45 Pounds/hr
1.31 Gallons/hr
So a 25 gallon tank would last: 25 gallons divided by 1.31 gallons/hr = 19.08 hrs

The actual amount of time your tank will last can be much longer if you do not burn the logs on the fullest flame. Keep in mind that it is recommended that you do not let the propane level fall below 75% in your tank, otherwise the logs can start to burn dirty. Here is a link to a page on our website where you can actually Calculate the Amount of Gas a Gas Log Uses based on the BTUs of the burner.
Question: We have; firebox Majestic MR42 with flue. No blower, no heat circulation. Box front W 42" Back 23" Depth 20" all ID measurements. Logs are gas Real-Fyre, Golden Oak. Burner is Real Fyre G6-24. Gas inlet enters on right front side. I want to close the flue off; Buy a ventless burner, I think G46 Advantage with Adjustable flame remote, I think APK15. Is this workable? What is the cost? I assume this would provide copious amounts of heat.
Answer: If you wish to burn gas los with the damper closed, you just purchase "Vent-Free" (ventless) gas logs. Otherwise you can asphixiate yourself. The G46 burner is a "Vented" burner system, so you cannot burn it with the damper closed. You cannot use your existing Golden Oak logs with a new ventless burner either. Every ventless burner system has its own logs that are designed specifically for it because how the flames go around the logs is an important factor in making a ventless log set burn cleanly. Please use this link to explore our Vent-Free Gas Logs and then give us a call so we can help you choose the best log set for your needs.

FYI: The actual front width measurment for a Majestic MR42 would not be 42". You need to make the measurment between the side walls of the fireplace at the widest useable area, not the width of the opening between the black metal facing. You will most likely find it to measure approximately 34" to 36" rather than 42". This is critical in order to get the correct size logs so they are safe and do not overheat themselves and burn out. Use this link to read How to measure for gas logs where you will find an illustration showing what I am describing for prefabricated fireplaces.
Question: I recently purchased a CHRROG46-30-01P. I installed the burner and grate without the logs granules or embers. In testing the operation the igniter works well and after about 5-10 sec the pilot comes on the gas valve opens BUT the burner does not light imediatly it takes about 20 sec. The gas is lying low a foot in front of the unit and goes off with an eciting "woosh" and then looks great. Is this common for a naked burner. Will it work OK when I load the logs and granuals. If not what is prob.
Answer: I am not surprised that you have experienced this issue without having added the sand and embers. The sand acts as a filter that slows down the movement of the gas and gives it the proper air to fuel mixture necessary to operate the gas log. Without the sand in place, the gas is probably being dispersed too quickly as well as being diluted by air. It will not ignite until there is enough concentration of gas around the igniter. Please add the sand and embers as per the installation manual and then try it again. If the problem persists, let me know.
Question: can I order just the glowing embers? If so what is the total price and how do I order them? Thank You
Answer: There are 2 types of glowing embers. Here are the links to them:

R.H. Peterson EM-1S Super Embers (the best)
R. H. Peterson EM-1 Ember Glow
Question: I have a traditional wood burning fireplace that has been plumbed for natural gas before I bought the house. The key is on the floor and I turned it on and it works. There are not any gas logs in the fireplace. Can I just buy the logs without a burner?
Answer: The odds are that the burner you have in your fireplace is a log lighter, not a gas log burner. Although we do sell just the logs, you are most likely going to want to buy a gas log burner system if you want them to burn in a realistic manner and be happy with the look. Read more about this here: Can I buy just the logs?.
Question: my customer has a g18-24-30-15p serial #3696s3 their has changed from propane to nat. gas weneed to know were to get anat gasgas valve and pilot assemblyor a change over kit from lp to nat our bus. is in elizabethtown pa. my main supplyer is the r e micheal co. for must all h v a c parts grwand grw co.108 hess rd. elizabethtown pa. 17022
Answer: We can supply you with the parts you need. If you want to use the same type of variable flame control, we recommend using the APK-17 safety pilot, which is a newer less expensive, more reliable version of the control you have. Please call us and we will make sure you get everything you need to make the conversion.
Question: Do you have vented gas logs for propane gas?
Answer: All of our gas logs are available in either Natural Gas or Liquid Propane. When searching for your logs on our site, simply select Propane on the left side navigation to find them. Or, on any of the gas log product detail pages, you can switch the gas type from Natural Gas (default) to LP using the dropdown select menu on the upper right side of the page above the price and add to cart features. Or, just give us a call and we will be happy to help you choose your gas log set with the appropriate burner system for Propane.
Question: VENTED GAS LOGS, JUST MOVED IN AND TURNED ON FIREPLACE WITH FLUE OPENED AND ODOR OF KEROSENE. DO I NEED NEW GASLOGS
Answer: Please email me some pictures of your fireplace and gas logs so I can see what you have and how they are installed. Email pictures to: gregt@gyptms.cn
Question: order 20262 is natural gas, just verifing
Answer: Yes, your order was processed correctly and your gas logs will be shipped set up to burn natural gas.
Question: I have a Martin VS36 Ventless Gas log set (approximately 12 years old). The electronic ignition does not work( Iuse a match to light the pilot) and the logs will not stay on longer than 3 minutes. Do you have replacment parts or have a replacement log set (with remote control) that will fit the Martin ventless enclosure? Thanks Dale Butcher
Answer: We do not carry replacement parts for gas fireplaces. I would suggest that you have a professional gas fireplace repair technician come to your home to service it. You can find fireplace professionals in your local area using the resources on this page of our site: Gas Fireplace Service Professionals.
Question: Who should I hire to install the gas log? Where do I get the permit?
Answer: Gas logs do not require a permit in most cities. However, if you must have the gas line run, you will need a plumber to do that job, and the plumber should pull and satisfy the necessary permits. If you already have the gas piped to the fireplace, you can use this link to find a gas log installer in your area: Find a Gas Log Installer in Your Area.
Question: I have a small wood-burning stove in my den, It is 24" wide, 22" deep and 24 high. with a 6" black stove pipe vented to the chimney. It has a nice glass in the door. It has an air control on the bottom with a pull'out control lever. It fits well into the size of our room (about 9" x 14"). Would it be wise to have a natural gas log installed in this small wood burner stove? Thank you.
Answer: Gas logs are not designed to be installed in wood burning stoves and doing so can be unsafe. Wood stoves like the one you have described are air-tight and designed to be burned with the doors closed. This creates a low draft situation with very limited oxygen supplied to the fire. Gas logs need more air and draft and cannot be burned behind closed doors. Not only will they not burn correctly in a wood stove, they can be potentially explisive. You may think that you can simply burn the logs with the doors open on your stove, but most air-tight stoves are not designed to be burned this way. Even if you could burn your stove with the door open, the 6" flue is not capable of creating enough draft for a gas log. You can read more about this here: Where can gas logs be installed?.
Question: i have several masonary fireplaces in a two year old house in which i have installed artificial logs with gas burner sets. all of the logs seem to build up a black flake or soot that blows off when the fireplace back drafts and blows the black substance on to the rug. this never happened in my old house with the old gas logs which i installed about twelve years ago. any ideas on what causes the problem
Answer: The most common cause of this type of sooting is simply the quality of the gas logs and burner system that you install. If you purchased the gas logs from a home center or discount store, that is likely the problem. Sooting can also be caused by incorrect installation, too much draft in a room, poorly designed fireplaces that do not draft well or even poor quality gas (if you are burning propane). If you can email me the brand and model number of each gas log as well as some pictures, I may be able to offer more insight or suggestions.
Question: i have aheaterlator model-42 inside dimendions 17" side, 36" front, 26" rear, 20" height Do i need ventless or vented logs and what size-have gas piped into fireplace
Answer: Ventless gas logs may or may NOT be allowed in a prefabricated fireplace depending on the brand and model number of the fireplace you own. Vented gas logs are almost always allowed in prefabricated fireplaces, but there may be restrictions to type of burner system and the BTUs that are allowed. In any case, you must refer to the installation manual for your specific fireplace model in order to determine what types of gas logs are allowed and any further restrictions that may apply. A limited amount of information regarding gas logs may also be imprinted on a metal label located inside the fireplace.

It is my experience that most people do not have the installation manual for their fireplace. If this is the case, try finding it online by searching Google using the brand name and model number of your fireplace and adding filetype:pdf at the end of your search. This will limit your search results to .pdf files only. Normally, before answering such a question, I would perform the search myself so that I can provide a direct answer to the question. Because you did not include the model number of your Heatilator fireplace, I was unable to perform the search.

Here is an example that performs a Google search for a Heatilator model EL42, which is one of their many 42" fireplace models:

Search google for the phrase "Heatilator EL42 filetype:pdf" and you will find this link to the installation manual:

.

Page 9 of this particular installation manual clearly states that VENTLESS gas logs are NOT allowed, yet vented gas logs ARE. Page 44 goes into more detail about installing gas logs and also mentions that a 1/2" diameter gas line is to be used.
Question: Looking for 12" LP gas logs to convert and old pot belly stove originally used with wood. Would there be any problems with doing this? Do you sell 12" sets?
Answer: Gas logs are not designed to be used in pot belly stoves. Doing so can create a potentially hazardous situation. The vent pipe for your stove is most likely not designed to provide enough draft for gas logs. There are other reasons as well. Read more about this on our website here: Where can gas logs be installed?
Question: I am looking to add gas logs to my fireplace - Superior Model RD4300. I would prefer vent free logs because we want to heat the room and not have most of the heat go up the chimney. However, I am of the understanding that the fireplace must be teated and approved for use with vent free logs. If not, there is a risk of a fire hazard. Is this correct?
Answer: It is true that ventless gas logs are only safe to burn in your fireplace if the manufacturer has stipulated that in the owners manual. I do not have access to the operational manual for a Superior RD-4300 fireplace, so I cannot tell you if burning Ventless gas logs is safe. You will need to come up with the manual, or contact the manufacturer to check. Superior fireplaces are now owned and manufactured by Lennox, so you can find the contact info online at www.lennoxhearthproducts.com. I searched for the owners manual there but could not find it, so you will need to contact them.
Question: I live in Knoxville, TN. I would like the Peterson G46 Advantage Burner (18" logs) Electronic ignition. What is the price for this? Is shipping included? Is this system compatible with an "Acumen" remote?
Answer: You will find a link to the Peterson G46 Electronic Burner System option on each of our gas log product pages. The system is not compatible with an Acumen remote control, but Peterson does offer an upgraded control transmitter that gives you the same features. Please call us and we will be happy to help you choose the right burner system and control options to suite your needs. Prices are on the website, but we will be give you even better pricing if you call...and yes, shipping is FREE!
Question: have wood burning fireplace..propane only available...want gas logs...pretty look real...dont want to close doors...do I need vent or ventless? inside 36" wide, 20" deep, 28" across back...have area in front makes it 30" wide but inside doors its 36"...how long does it take to receive? thank you
Answer: If you want the most realistic look, then you definitely should purchase vented gas logs. The size will depend on the type of burner that you decide upon. Please give us a call so we can help you choose. Delivery depends on your location, but we are just minutes away from the Peterson gas log factory, so getting your logs quickly is not an issue.
Question: I bought some gas logs from you last year and am very happy with them, but I now I wish I would have spent the extra money for the one that has a remote control. Is there a way to add a remote control to the ones I already have? The model I bought is the AOG4-24 Peterson American Oak. Please call me right away...and thanks again for your great service. Robert Sebastian.
Answer: Robert, glad to hear you are happy with your gas logs. It is no problem to add a remote control safety pilot to your current burner system. There are several different gas log remotes available, so one of our gas log experts will be give you a call tomorrow and go over them with you as well as explain how to go about getting it installed. In the meantime, here is a link to more information about: Remote Control Gas Logs.
Question: We have a G5 serieslog set that is for natural gas. Wenever installed it and now would have to have it converted to propane. What changes and parts would we need? The parts would need to be Peterson according to the instructions with the logs. Thanks, Sue Hall
Answer: Minimally, you need to replace the safety pilot system on your G5 gas log burner with one designed for Propane. It is usually best to replace the burner burner pan as well because if you order a new burner and safety pilot for LP gas, the safety pilot assembly will be pre-assembled at the factory and then tested and adjusted, providing you purchase any of the ANSI certified burner systems (which the G5 was). Please call us and we will be happy to help you choose the best solution.
Question: I have a Majestic Vermont Castings unvented fireplace model #UVC36 RP first i have been looking for a manual but cant find one. second i have gas logs (10000547) - UVDC36-UVS36 i think something is missing because the under side of logs have indents but in the fireplace for them there are threaded posts? is there suppose to be a tray for the logs first then that gets mounted to the posts? i have researched everywhere to no avail.
Answer: We no longer sell Vermont Castings products...it has been quite some time and I am no longer up to speed with their technical information, so I cannot answer your question directly. I was able to locate the installation manual for you and have uploaded it to our website here: Vermont Castings UVC36 Installation Manual.
Question: Can a fan be placed behind the gas logs to blow warm air into the room
Answer: No, you cannot add a fan to Vented or Ventless decorative gas logs. The draft from a fan will disrupt the way the fire burns and can introduce harmful fumes into your home. This is particularly the case with ventless gas logs because they have a fine tuned burner system that is designed to burn gas cleanly so that you can leave your damper closed, so they cannot be operated in drafty areas. Ventless gas logs automatically throw hot air into your room anyway since they are burned with the damper closed and the heat has nowhere else to go. If you must have heat, then consider ventless gas logs. Be sure to read the Differences between Vented and Ventless Gas Logs before you decide which to buy because there are some concerns with Ventless Gas Logs that you need to be aware of.

BTW, you can also buy a gas fireplace insert that is a completely enclosed gas burning system that does come with a fan. However, these are 3 to 4 times more expensive than a Gas Log set...and we do not sell them.
Question: I have a gas fireplace (has a flu so I suspect vented) right now it is basically a couple of pipes that you light are their "log" you can set on it that make it look more real?
Answer: Gas fireplaces typically come with their own proprietary burner and logs and in most cases you cannot change them. So it sounds to me as though someone has removed the logs that came with your gas log fireplace. If it is a wood burning fireplace that has a gas log burner system installed, that is a different story. Can you email me a picture of your fireplace? Email to: gregt@gyptms.cn
Question: Are the gas logs on your website made from ceramic?
Answer: All of the Real-Fyre gas logs you see on our website are made of pre-kiln fired refractory ceramics, expanded shales and aggregates combined with an advanced calcium aluminate binder and steel reinforcements. This unique formulation provides maximum heat radiation and life-long durability. No other gas logs on the market are made of this superior formulation. Read more here: About R. H. Peterson Gas Logs. The only exception to this is the Ventless Charred Trail Oak gas log set, which is made of a high quality dense ceramic fiber material.
Question: I have a peterson real-fyre ventless log set, Model no g10-24 30-15m, I have lost the remote control. Can I purchase a replacement
Answer: We will be happy to supply you with a replacement remote control for your Peterson Gas Logs. Just give us a call and we will take care of you.
Question: Which has most realistic embers.....Rustic oak designer plus,Royal English oak orforest oak Thanks. What should approx cost be for installation with varible flame,46 burner and simple installation....Gas for house geat right under fireplace floor. Thank you.
Answer: All of the Peterson vented gas logs you see on our website have the exact same embers if you purchase the G46 burner system. Logs that are "Charred" will give you the best ember effect because the bottom log is split into 2 pieces and gives you a better view of the ember bed. You can also purchase the EM-2 Super Embers, which glow even brighter than the embers supplied with any of the gas log sets. So, my suggestion would be to consider any of the gas logs that have "Charred" in the model name. One of our gas log experts will give you a call to go over the installation information and help you choose the best gas logs for your fireplace.
Question: The guy I talked to at Home Depot said I can use any of their gas logs in my fireplace outside. I also talked to someone from another website who said the same thing. So my question is, can I buy just a regular burner from you and use it outdoors, or must I buy the stainless steel burners...they seem to be more expensive than the gas logs for indoors.
Answer: It was only just a few years ago that Peterson developed the stainless steel burners for outdoors. Until that time, your only choice was to use an indoor burner. The problem is, the standard steel burners used for gas logs indoors rust out very quickly when used outdoors. So, no...we are not saying that you MUST buy a stainless steel burner for your outdoor fireplace. But we are highly suggesting that you do so. Although they are slightly more expensive than the regular burners, you will most likely never have to replace the stainless steel burner, whereas you might have to buy a new standard burner every couple years...and they cost nearly $100 to replace. So it makes no sense to buy anything else other than stainless steel for an outdoor fireplace or fire pit.

Peterson also supplies special control valves and safety pilots that are designed to be used outdoors, where other gas log manufacturers may not...particularly the ones sold at home centers.
Question: Are Peterson gas logs made from ceramic or regular cement?
Answer: Gas logs made by R. H. Peterson are made from ceramic not just ordinary cement. Peterson Real-Fyre gas logs are made of superior refractory ceramics, expanded shales and aggregates and use an advanced calcium aluminate binder. This combination of materials, pre-fired in a rotary kiln, provides greater heat radiating capabilities, greater strength and durability and allows for more intricate details in the logs than other brands. Read more about R. H. Peterson logs here: About Peterson Gas Logs.
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